FAQ

 
Local pickup is available in Dallas, Texas for our customers who prefer to grab their orders in person! 

Please DM or text us to schedule your pickup time.

Pickup orders will be held for up to 2 weeks after purchase.

If you’re unable to pick up within that time, shipping is always available for your convenience.

Processing Time:

All orders are lovingly prepared within 1–3 business days (excluding weekends and holidays).

Please note — orders placed on Fridays will begin processing on the following Monday.

Delivery Time:

Standard shipping typically takes 3–7 business days, depending on your location.

We always do our best to get your pieces to you as quickly as possible!

Lost or Stolen Packages:

Once your tracking number shows your package has been delivered to the address provided, we are unfortunately not responsible for lost or stolen packages.

If your order is marked “delivered” but hasn’t arrived, please reach out to USPS to file a claim and help locate your package.